Be there at the point of care with RedFox Conversational AI
Empower your at-home diagnostic testing with RedFox – the solution that connects manufacturers and providers of home diagnostic tests, devices, and patients, bridging the gap in communication. Experience the benefits of increased test compliance, higher return rates, reduced customer support expenses, and improved STAR and HEDIS ratings, all while alleviating patient stress and anxiety.
There’s a communication gap between you and your patients
As a manufacturer or provider of at-home diagnostics or devices, you know the challenge: patients experience stress and confusion when using your test or device, leading to inaccurate results and low compliance.
This results in:
- Lower compliance, adherence, and return rates
- Increased customer support costs
- Missed revenue opportunities
All because you’re not in the room to help ensure your patient completed their home diagnostic as intended.
It's time to close the communication gap - Meet RedFox
Accessible from any smartphone, RedFox is the Conversational AI that helps guide your patients through their at-home diagnostic test or home-use medical device in the most accurate and efficient way possible.
Here’s how easy it is to use:
Step 1: Patients receive a notification or SMS link to RedFox before their test kit or device arrives.
Step 2: Patients click on the link, tap on the RedFox badge, and are prompted to scan the barcode on their kit or device packaging.
Step 3: RedFox authenticates the patient and begins verbally facilitating your test Instructions For Use (IFU) from stem to stern ensuring accuracy and compliance.
RedFox Helps By
Improve your patient experience by boosting compliance, adherence, and test return rates while lowering your customer support costs.
*Estimates based on historical averages. Results may vary.
Here's What Sets RedFox Apart
Discover the unique advantages of RedFox and what sets us apart from other Conversational AI-enabled solutions
Ready to get started?
Request a demo and experience RedFox firsthand. Don’t miss out on the opportunity to improve your patient experience and 10X your compliance rate.