Empower your product experience with RedFox – the voice-activated AI solution that connects businesses and their customers. Close the last mile in communication, gain key insights, and enable your team to lean into the voice of the customer.
There’s a communication gap between you and your customers
As an organization, you’re more often than not left in the dark about what your customers’ true experience is with your product.
RedFox helps you be there with your customer to:
- Provide the last mile of communication
- Understand any “trigger” points of frustration
- Gain key insights to help increase efficiency, and shape future product iterations
It's time to close the last mile in communication - Meet RedFox
Accessible from any smartphone, RedFox is the voice-activated AI that helps guide and troubleshoot your customers through your product in the most accurate and efficient way possible.
Here’s how easy it is to use:
Step 1: Customers receive a notification or SMS link to use RedFox or scan a QR code on the product packaging.
Step 2: Customers are taken to a webpage and are instructed to tap on the RedFox interactive badge.
Step 3: RedFox begins verbally facilitating and troubleshooting your product’s Instructions For Use (IFU) from stem to stern ensuring accuracy and compliance.
Step 4: Your team accesses their personalized CX analytics dashboard to gain key insights.
How RedFox is helping in Life Sciences
Improving the patient experience by boosting compliance, adherence, and test return rates while lowering customer support costs.
*Estimates based on historical averages. Results may vary.
Here's What Sets RedFox Apart
Discover the unique advantages of RedFox and what sets us apart from other solutions.
Ready to get started?
Request a demo and experience RedFox firsthand.